How to Set Up an IT Helpdesk for Free
If you support multiple users, computers, networks, printers, or servers then you know that keeping track of current problems or keeping inventory on all of your devices can sometimes be overwhelming. It can be even tougher if you have multiple techs and are trying to keep track of what has and hasn’t been done. The good thing is that there is a free solution that will greatly help you with all of this. In the following tutorial, I would like to show you how to set up and use this tool. More »
With the announcement that The IT Crowd will be returning for a third season to British Channel 4, I put together YouTube links for all of the episodes from the past two seasons for you to watch. It also looks like a 
Instant messaging is not just for personal use. It is also a great way for employees to communicate with one another in the corporate world. If you are in IT, then setting up an instant messaging server can be a great benefit to your company. And the best part is that you can set one up without spending a dime. In the following tutorial, I would like to guide you through the easy process of installing my personal favorite IM server software, Openfire. 