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Free Computer Repair Flowcharts

September 21st, 2010 | 6 Comments | Posted in Books, Hardware

Morris Rosenthal has written a book that includes 17 flowcharts to help walk you through the process of troubleshooting computer related hardware issues.  He is offering eight of these flowcharts for free on the Foner Books website including a boot failure troubleshooting poster.  Whether you are training new techs or are a new tech yourself these are great tools to help teach and learn the process of troubleshooting computer problems. More »

What I Keep In My Immediate Tech Toolkit

September 14th, 2010 | 7 Comments | Posted in Hardware, Tools

Family Heirloom

People often wonder what tools I use to do my job.  So starting with this article, I would like to share with you what I keep in my immediate tech toolkit.  These are the items that I use most frequently and are carried with me whenever I walk in the door at a customer location.  In part two of this series I will highlight what I keep in my extended tech toolkit which is kept in my car at all times.

Creative Commons License photo credit: skistz

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How to Check the Speed of a USB Flash Drive

August 9th, 2008 | No Comments | Posted in Flash Drive, Hardware, How To, Software, Tools

Flash Drive IconMany people don’t realize that all USB flash drives are not created equal.  Depending on the type of memory they have, their speeds can vary greatly.  Being in IT, I have accumulated a small collection of these drives and have needed a way to test them to see which ones are worth using.  I have found three great apps for doing this and I would like to share them with you. More »

How to Find Drivers for Unknown Devices in Device Manager

February 16th, 2008 | 6 Comments | Posted in Hardware, How To, Tools, Windows

Unknown Device IconYesterday I reinstalled Windows on a laptop for one of our users at work. When the installation was complete, I popped in the driver CD to begin the process of installing the drivers that Windows didn’t install. For some reason the CD only contained two of the eight drivers that I needed. Normally, tracking down the right driver can be a huge annoyance, especially when your devices are showing up with generic names like PCI Device, Video Controller, System Device, or Unknown Device. But with the help of a little utility, I was able to find all of the drivers that I needed saving me lots of time and frustration. More »

How to Test a Power Supply Using the Nspire Power Tester Plus

November 18th, 2007 | 4 Comments | Posted in Hardware, How To, Tools

Nspire Icon After getting tired of taking power supplies into our local tech shop to be tested, I purchased the Nspire Power Tester Plus. It is very cheap, easy to use, and gets the job done quickly. With it, you can test 20Pin or 24Pin Power Supply Connectors, P4 Power Connectors, Molex Connectors, and Floppy Power Connectors. This is also one of the few testers for this price that has the ability to test S-ATA Power Connectors. Although this walkthrough is specifically for the Nspire Power Tester Plus, I’m sure that the following information can also be applied to other power supply testers as well. More »

How to Fix a Stuck or Dead Pixel

April 21st, 2007 | No Comments | Posted in Hardware, How To, Tools

Stuck pixels usually show up as small red, blue, or green dots on your LCD monitor and can be very annoying. The good news is that they can be fixed. In this article, I will give you instructions on how to get rid of them yourself without having to send your monitor off to a repair shop. More »

How to Make an Ethernet Patch Cable

November 7th, 2006 | 1 Comment | Posted in Hardware, How To

Making an Ethernet patch cable is easier than most people think. I am going to share with you one of the best tutorials that I have ever found on how to create one. Just follow the steps in this video by ViewDo to learn how to create your own. More »

BIOS Beep Codes Desktop Tent and Pocket Guide

October 5th, 2006 | 7 Comments | Posted in Hardware

I have put together a list of beep codes for the three largest BIOS manufacturers, AMI, Award, and Phoenix that can be folded and set up as a tent card for your desk or used as a pocket guide. I have also provided links to the manufacturer’s websites where I obtained the codes. Enjoy! More »

Determine Memory Type Without Opening The Computer

October 2nd, 2006 | 17 Comments | Posted in Hardware, How To, Tools

With so many different types of RAM these days, purchasing a memory upgrade is not as easy as it used to be. Since there are so many different types, you will want to make sure you know what you need before you place your order. I would like to show you some quick ways that will help you to determine RAM type without even cracking the case. More »

How to Recover Data from a Crashed Hard Drive

September 25th, 2006 | 21 Comments | Posted in Hardware, How To, Software, Tools

If you are a tech, then you probably know that hard drive failures are inevitable. Chances are that sooner or later it will happen to someone you support or possibly even you. Even with a successful backup, you still may not have files that were created or modified after the last backup. Even worse is when you don’t have a backup at all. There is still hope however. I would like to show you how you can use a simple freeware utility to recover files even when your hard drive will not boot. More »