How to Mount an ISO File in Windows
Every once in a while I will download a program that is contained in an ISO file. This is usually because the file was intended to be burned to a CD / DVD first before installing it. However, instead of having to burn it to a CD / DVD first, there are some great utilities out there that allow you to mount the ISO file directly in Windows. In the following article, I would like to walk you through using my favorite ISO mounting utility. And the best part is that it even works with Windows 7. More »
Back when I had a forum on this site someone posted a utility that allows you to back up printer drivers on one computer and restore them on another. This utility has saved me countless amounts of time, especially when setting up new computers. And since I don’t have the forum anymore, I felt like I needed to re-share it. So in the following article I would like to show you how to use this great tool. 
One of the features that I love about Mac OS X Leopard is the ability to set up multiple desktop workspaces which are called Spaces. Spaces are a huge help when trying to manage lots of windows at the same time or when working on multiple projects at once but wanting to keep them separate. My favorite way to use Spaces is to run Windows (using VMware) in one Space while using OS X in another. Now Microsoft has taken notice of the benefits of Spaces and is offering a free program called Desktops that allows you to do the very same thing in Windows. In this tutorial, I would like to show you how to use it. 
Many people don’t realize that all USB flash drives are not created equal. Depending on the type of memory they have, their speeds can vary greatly. Being in IT, I have accumulated a small collection of these drives and have needed a way to test them to see which ones are worth using. I have found three great apps for doing this and I would like to share them with you. 
As Macs continue to gain market share, there is an increased likelihood that you will have to support them if you are a tech. And even if you aren’t a tech, it’s good to know which tools are the best to use when it comes time to repair your own. I have put together a list of what are, in my opinion, the ten best repair tools for troubleshooting, diagnosing, and repairing a Mac. 
Keeping track of Microsoft licenses can be a daunting task when you manage a network with multiple computers. This can be especially true when you are given the task of inventorying computers on a network that you personally did not set up. You could go to each computer and inventory it individually but this could take lots of time depending on the amount of computers. Or, you could use a free program that will scan each computer on a network and do this for you. 
Over a year ago I wrote an article called 18 Portable Apps Every Tech Needs. Since then a lot has changed. I have compiled a new, more exhaustive list of 35 portable applications specifically for techs. All of these apps run directly from your USB flash drive and require no installation. 
I was recently faced with a situation where someone had used a “leaked” product key when setting up some Windows machines that I now manage. Not only did the computers start receiving very annoying error messages every time they started up, but they were also unable to receive Windows updates. To fix this, I was able to use a very simple utility to change all of the keys quickly without having to reload Windows or edit the registry. In the following tutorial I would like to show you how to do the same. 
In the following tutorial I would like to show you how to backup Windows drivers so you can copy them over to another computer or restore them back onto the existing computer. This can save you lots of time, especially after a reload. You can also use this same process to backup Windows drivers so you can add them to your Windows unattended installation CDs. 
PCHelpWare is a free remote assistance application for Windows that allows you to easily take control of remote computers. This application is great to use when needing to connect to computers in remote offices or when helping out family and friends. With PCHelpWare, you don’t have to worry about the remote users firewall like you do with UltraVNC or other remote assistance applications. Connecting to the remote computer is as easy as having the end user double click a single executable file. In the following tutorial, I would like to walk you through installing, configuring, and using PCHelpWare. 