Posted on Saturday, 16th February 2008 by Casey

Unknown Device IconYesterday I reinstalled Windows on a laptop for one of our users at work. When the installation was complete, I popped in the driver CD to begin the process of installing the drivers that Windows didn’t install. For some reason the CD only contained two of the eight drivers that I needed. Normally, tracking down the right driver can be a huge annoyance, especially when your devices are showing up with generic names like PCI Device, Video Controller, System Device, or Unknown Device. But with the help of a little utility, I was able to find all of the drivers that I needed saving me lots of time and frustration.


This little utility is called Unknown Devices and it works with Windows 95, 98, 98se, 2000, XP, 2003 and Vista. It’s also a portable application so it requires no installation. 

When you run it, Unknown Devices immediately lists out all of the devices that Windows cannot find a driver for and tells you what each one is.

Unknown Devices Screenshot

 

In this example I have a modem that I cannot locate the driver for because I don’t know who the manufacturer is.

Unknown Device In Device Manager Screenshot

 

When I run Unknown Devices, it tells me that the device is made by Context Systems.

Unknown Devices Screenshot

 

I am now able to use this information to download the appropriate driver from the computer manufacturer’s website.

Unknown Device Driver Download Screenshot

 

If you have experience with other utilities like this or other methods of determining unknown devices, please feel free to share.

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Posted in Hardware, How To, Tools, Windows | Comments (2)

2 Responses to “How to Find Drivers for Unknown Devices in Device Manager”

  1. Anonymous Says:

    A couple of other options that people may find helpful are Driver Magician and Unknown Device Identifier. You can also lookup PCI devices by VendorID or DeviceID at http://www.pcidatabase.com.

    Jamie

  2. Anonymous Says:

    I’ve really been enjoying Driverpacks lately. Basically, download all the .7z files, extract them to a directory, and burn to a DVD. Now, whenever you have an unknown device, throw the DVD in, update the driver, and say ’search removable media’. It’ll grind away for a minute or two, then install it!

    I’ve only ever had problems during recent Vista downgrades, or on the newest laptops.

    Also, I split the Graphics drivers (790 MB) to a DVD, and everything else to a CD - not as many drivers to go through when you’re not doing graphics.

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