How to Recover Data from a Crashed Hard Drive

Posted on September 25, 2006
Filed Under Hardware, How To, Software, Tools | 12 Comments

If you are a tech, then you probably know that hard drive failures are inevitable. Chances are that sooner or later it will happen to someone you support or possibly even you. Even with a successful backup, you still may not have files that were created or modified after the last backup. Even worse is when you don’t have a backup at all. There is still hope however. I would like to show you how you can use a simple freeware utility to recover files even when your hard drive will not boot.


The first thing you want to do is to remove the problematic drive from the computer and install it as a secondary drive in another computer that has Windows installed. Make sure you enable the secondary hard drive controller in the bios and that it is detecting the drive in bios.

After you have set up the secondary drive, boot into Windows and download PC Inspector File Recovery. Whatever you do, do not install this on to the drive that you are trying to recover. Doing so could actually overwrite files that you want to restore. Install this on the primary drive that you are booting from.

Open PC Inspector File Recovery and choose your language. After you choose your language, you will be presented with a welcome screen giving you three options.

PC Inspector File Recovery

The first option is “Recover Deleted Files”. This allows you to restore files that have been permanently deleted from the drive. This will only work if the deleted file has not already been overwritten.

The second option is “Find Lost Data”. This allows you to recover data that has been lost due to a system crash. If you choose this option, you will be asked for the “start cluster” and “end cluster”. Leave the default settings to scan the whole drive. The scan could take a couple of hours depending on how large your drive is.

The third option is “Find Lost Drive”. Use this option if your drive letter is not showing up in Windows Explorer or My Computer. It will attempt to connect to the drive and if successful, allow you to browse the data.

If you do not have a secondary computer to attach the drive to then you will probably want to check out the Ultimate Boot CD for Windows.

Ultimate Boot CD for Windows Screenshot

UBCD for Windows allows you to boot into Windows from a CD and run diagnostic utilities on your problematic drive. PC Inspector File Recovery is one of the utilities that come bundled with UBCD for Windows so you can run it right from the CD. You will need a computer with Windows XP and possibly a Windows XP installation CD to create the UBCD for Windows.

Another option is to try a very successful method I discussed in the previous article titled Put Your Hard Drive In The Freezer To Recover Data.

If none of these options work or if the drive will not spin up at all, then you will probably need to send the drive off to a data recovery service. One popular service is Ontrack Data Recovery service but I would highly recommend shopping around before making a decision.

If you have any experience in this area or know of some other great apps for recovering data please feel free to share.

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Comments

12 Responses to “How to Recover Data from a Crashed Hard Drive”

  1. Michael on October 3rd, 2006 3:09 pm

    After trying everything else but before sending your hard drive to the professionals you can try swapping the circuit board on the hard drive with one from a working IDENTICAL hard drive (apart from brand, family and size make sure firmware matches as well). This has worked twice for me so far.

    Reply

  2. vinnie on April 30th, 2007 5:33 am

    I have a hard drive that crashed, and it have two (2) partition. I can read the second partition, but not the first one. What can i do in this case?

    Reply

  3. vinnie on April 30th, 2007 5:35 am

    What software can i use to recover data from bad clusters in a hard drive?

    Reply

  4. Casey on April 30th, 2007 8:25 am

    Hey Vinnie,
    If the software in the article above does not work then I would highly recommend trying this method. http://www.caseytech.com/put-your-hard-drive-in-the-freezer-to-recover-data/ This method has proven to be successful for many people with unreadable hard drives. If that doesn’t work then you might have to consider sending it off to a data recovery service.

    Reply

  5. zeusmorg on June 2nd, 2007 7:38 pm

    an easier way without pulling the harddrive, is to run a live linux, my favorite is knoppix, you can run from the cd, (of course first setting your boot options in BOIS to cdrom) then you can pull the data to a second installed burner or if the computer is networked use samba to transfer the information off of the bad drive. once i have the info that is salvageable off, it’s time to test and see if the drive is worthy of saving or time to replace.

    Reply

  6. techguns on June 10th, 2007 4:34 pm

    I only plug IDE cables to a PC with damaged mother or processor or something like that or recovery of deleted. 2 foot long cables helps.
    Rlinux freeware works for recovery of deleted recycle bin but I can take a few hours.

    http://www.findapp.com/fmgmt/Pdetails.aspx?PID=4590

    List of live CDs. Sometimes UBCD wont boot and Knoppix, Slax will or Ubuntu. I cant depend one just one so I have about 7 iso burned.

    http://www.frozentech.com/content/livecd.php

    With Linux live I recover the files to a thumb drive.

    Regwizz on UBCD is handy for restore points.

    If I know its really going Ill try the freezer trick and getting PC inspector. Thanks.

    Reply

  7. techguns on June 10th, 2007 4:47 pm

    Oh someone post a link on making a UBCD for someone that has a ealy XP disk without SP1. It was a real pain and I want to upgrade UDCD new version.

    Reply

  8. TONY on June 17th, 2007 7:53 pm

    I WAS HOPING THAT YOU MAY BE ABLE TO TELL ME IF THERE IS A WEB SIGHT I CAN GO TO . THAT WILL LET ME DOWN LOAD SOAFT WARE TO RECOVER INFOMATION FROM A HARD DRIVE THAT HAS CRASHED ? AS WELL AS ANY OTHER SOAFT WARE THAT MAY BE USE FULL FOR A PERSON THAT IS TEACHING HIS SELF HOW TO FIX COMPUTERS ! THANK YOU TONY

    Reply

  9. Lloyd on August 6th, 2007 9:28 am

    I also recommend using SpinRite instead of PC Inspector. I’ve used both and while SpinRite takes longer, it’s MUCH more thorough and has restored dead hard drives that PC Inspector couldn’t even read. Also, SpinRite can correct clusters identified as “bad” when they truly aren’t, resulting in a drive that operates as fast as when it was new; this is critically important for newer, larger drives which have much more frequently labeled “bad” clusters (even though the drives automatically compensate for them in firmware). Trust me, having BOTH applications is very worthwhile.

    PS SpinRite has an interesting copyright…it’s free to distribute copies to colleagues based on the assumption that those receiving the copies will find it useful and will purchase a license which, of course, is pretty inexpensive.

    PPS Steve Gibson (of Steve Gibson Research, grc.com) is the brilliant mind behind SpinRite. I rank him right up there with Mark R. of Sysinternals. :)

    Reply

  10. w4nder on November 6th, 2007 3:27 pm

    This may sound strange…but it worked for me just now and I was able to recover all my data before the drive crashed again.

    I had tried putting it in the freezer, but it was 120 GB drive…so it would heat up and crash before I was able to complete the copying process.

    I put the drive in the freezer then after hooking the drive back up I took a small freezer bag and filled it with ice. I placed the small freezer bag in a large freezer bag and then placed the problematic drive in the large freezer bag against the bagged ice while I copied over all my data.

    Reply

  11. oj on October 25th, 2008 8:33 pm

    trojan horse in your free program

    Reply

  12. Mike on September 12th, 2009 7:33 pm

    Some people have mentioned using Knoppix to recover data from a crashed hard drive. I just got done recovering the data from my bosses hard drive ysing an Ubuntu LiveCD.

    Directions on how to do that are
    here

    Reply

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